Our Reviews
Samuel M|2022 GMC Yukon XL
Confirmed Service Customer
1/24/2025
Great service crew and results!
1/25/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
PINEVILLE, WV
Lisa M|2022 GMC Acadia
Confirmed Service Customer
1/30/2025
Great service and comfortable atmosphere!
1/31/2025
We want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
SHADY SPRING, WV
Erik G|2024 GMC Canyon
Confirmed Sales Customer
2/15/2025
Dakota was great and along with Mike was able to beat an out of state deal in under an hour. Easy and painless.
Dakota Adkins
2/16/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Ghent, WV
Vincent A|2016 GMC Yukon
Confirmed Service Customer
1/24/2025
Tracy was very helpful with handling our issue.
1/25/2025
Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
jacksonville, FL
Tyler H|2025 GMC Yukon XL
Confirmed Sales Customer
2/3/2025
Dakota Adkins was amazing. He went above and beyond for me and my wife.
Dakota Adkins
2/4/2025
Hi, we're so glad that we were able to go above and beyond your expectations! We want to sincerely thank you for choosing Dutch Miller's Beckley Auto Mall and we hope to see you again soon!
Huntington, WV
Eddie G|2025 GMC Sierra 1500
Confirmed Sales Customer
2/4/2025
Chommy Ayers was very knowledgeable and went above and beyond to make sure we get what we needed. The process was not that bad. We've delta with you before. We enjoyed our experience there.
Jaquan Ayers
2/5/2025
Hello, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dutch Miller's Beckley Auto Mall!
FAYETTEVILLE, WV
James H|2019 GMC 1500 Sierra
Confirmed Service Customer
2/11/2025
Appointment was easy to make. Work was done on time and was very good.
2/12/2025
Hi there! We’re glad to hear we met your expectations! Our team strives to deliver excellent service, and we’re happy to know that you had a positive experience during your visit. If you have any further questions or needs, feel free to reach out!
BECKLEY, WV
Michael P|2025 GMC Sierra 1500
Confirmed Sales Customer
2/17/2025
Taron was very helpful
Taron Ayers
2/18/2025
Thank you for your kind words! We're so glad to hear our staff has been a great help to you. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
Ballard, WV
Jack T|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
2/28/2025
Sales staff were polite and helpful.
Taron Ayers
3/1/2025
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
FAYETTEVILLE, WV
Scott S|2024 Buick Envista
Confirmed Service Customer
3/10/2025
Fast service
3/11/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
Beckley, WV
Teresa C|2024 GMC Terrain
Confirmed Sales Customer
2/21/2025
Very professional and helpful
Corey Bowles
2/22/2025
Wow, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care, Teresa!
Shady Spring, WV
Larry H|2024 GMC Canyon
Confirmed Service Customer
2/28/2025
Tried to get an appointment for the next day , the service lady explained they were completely booked . As I was leaving she said if I had time they could do it now . Was in and out in less than an hour. That’s great service
2/28/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
Mount Hope, WV
Mike L|2024 GMC Sierra 1500
Confirmed Service Customer
3/3/2025
My issue isn't with the dealership--my issue is with GM as a company. Not having the right parts that lead to my truck being in the shop for 3 months is just not acceptable. One small issue with the local shop when I was picking my truck up, the lady at the desk seemed very unapologetic. She just handed me my keys and paperwork and never once apologized for anything. There was no "Sorry we had your truck for 3 months" or anything. The sales team was very responsive and eager to help and apologize.
3/5/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Charleston, WV
David F|2024 GMC Sierra 1500
Confirmed Sales Customer
3/4/2025
Great
Jaquan Ayers
3/5/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
Hillsboro, WV
Benjamin D|2025 GMC Acadia
Confirmed Sales Customer
3/19/2025
Sales representatives Dakota Adkins was great. We started looking for a vehicle in September 2024 and Dakota was very helpful, kind, and patient with us. He is a great young man.
Dakota Adkins
3/20/2025
Hello Benjamin, thank you for taking the time to share your feedback about Dutch Miller's Beckley Auto Mall. We're thrilled to hear that we were able to meet your expectations! We truly appreciate your business and eagerly anticipate your next visit!
Hinton, WV
Larry H|2024 GMC Canyon
Confirmed Service Customer
3/19/2025
Prompt courteous and respectful
3/20/2025
Hi Larry! Thank you for sharing your experience! It’s our goal to provide excellent service, and we're glad to know we met that mark for you. We're here for you anytime you need us!
Mount Hope, WV
Jameson L|2016 GMC Canyon
Confirmed Service Customer
3/20/2025
Excellent work, great customer service! Definitely my go to for my GMC.
3/21/2025
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Beckley, WV
Roger T|2022 GMC 2500HD Sierra
Confirmed Service Customer
3/12/2025
Great and quick service
3/13/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
MOUNT HOPE, WV
Richard V|2025 GMC Terrain
Confirmed Sales Customer
3/24/2025
Dakota is the best!!!
Dakota Adkins
3/25/2025
Hi there, thank you so much for your positive comments about Dutch Miller's Beckley Auto Mall! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
Daniels, WV
Drew S|2025 GMC Acadia
Confirmed Sales Customer
3/24/2025
John 4Nash is Great! process was good and smooth. love the car
John Forinash
3/25/2025
Hi there, thank you so much for your positive comments about Dutch Miller's Beckley Auto Mall! Congratulations on your new vehicle! Please don't hesitate to reach out if there's anything additional we can do for you.
Shady Spring, WV
James C|2024 GMC Sierra 1500
Confirmed Service Customer
3/26/2025
very good service
3/27/2025
Hello, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Crab Orchard, WV
Norma M|2019 Buick Encore
Confirmed Service Customer
3/31/2025
My appointment at the dealership was at 2:00 pm. I took my vehicle in at 1:00 pm and my friends picked me up at the service department. They had my car completed before 2:00. I was very pleased with the service that I received!
4/1/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! If you have any further questions, please give us a call. We're always happy to help!
MULLENS, WV
George H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/1/2025
It was very easy to schedule a maintenance appointment. And once I arrived at the Dealership the check in was very easy with a very pleasant staff. Also the maintenance work was performed in a timely manner.
4/2/2025
We're glad everything was completed quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
SHADY SPRINGS, WV
Roger P|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/1/2025
Best experience I have ever had at a dealership. Very friendly and super helpful highly recommend. I will definitely shop here for future vehicles.
Dakota Adkins
4/2/2025
Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Durbin, WV
Julie P|2018 Buick Encore
Confirmed Service Customer
4/3/2025
Very pleased with how fast service was and all my issues were resolved at a great price.
4/4/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Beckley, WV
Steven P|2020 Buick Enclave
Confirmed Service Customer
3/20/2025
Work was done in a timely manner and was priced to help me.
3/21/2025
Hello, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SCARBRO, WV
Herold G|2021 Buick Encore
Confirmed Service Customer
3/23/2025
They treat you like family and are always nice
3/24/2025
We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Have a great day!
Beckley, WV
John M|2025 GMC Yukon
Confirmed Sales Customer
3/27/2025
Very efficient and knowledgeable.
Corey Bowles
3/28/2025
Hi John! Thank you so much for your kind words! We really appreciate you taking the time to leave this feedback. We are glad we was able to provide a smooth and efficient experience for you. It was a pleasure working with you!
Daniels, WV
Deette B|2018 GMC Yukon
Confirmed Service Customer
3/28/2025
Service time was good - price was double what it should have been.
4/2/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BECKLEY, WV
Daniel H|2025 GMC Sierra EV
Confirmed Sales Customer
4/2/2025
Everyone was friendly and professional
Michael Hatfield
4/3/2025
Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
Blacksburg, VA
Bryan L|2024 GMC Sierra 1500
Confirmed Service Customer
4/3/2025
Professional and quick service. Pleasant and helpful employees. The shuttle service is a great plus for customers, we went to breakfast while my truck was serviced🙂
4/4/2025
We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Have a great day!
SHADY SPRING, WV
Bobby B|2024 GMC Canyon
Confirmed Service Customer
4/11/2025
Always fast and friendly
4/12/2025
Hi Bobby! We're so grateful for your positive feedback! It motivates us to keep delivering the best service possible. We can’t wait to assist you again soon!
Naoma, WV
David N|2025 GMC Canyon
Confirmed Sales Customer
4/14/2025
John is always a pleasure to deal with, always took great care of me!
John Forinash
4/16/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
Beckley, WV
Diana T|2025 GMC Acadia
Confirmed Service Customer
4/15/2025
Warranty problem- was able to get appointment within3 days of call. Parts ordered and installed within 10 days. Dealership provided a rental vehicle at no cost to me. Returned vehicle with problem taken care of/resolved/repaired.
4/16/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Coal City, WV
Jameson L|2016 GMC Canyon
Confirmed Service Customer
4/8/2025
They do absolute to notch work. Don't hesitate to fit you in, of you don't have an appointment, (as long as it's something simple, like an oil change etc..) Definitely will be my go to shop for all my truck needs.
4/9/2025
Hi Jameson! We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!
Beckley, WV
Ernest E|2024 Buick Envista
Confirmed Service Customer
4/12/2025
Professional, polite, on time, neat mechanic report as the servicing commenced…very good experience!! Out in good time!! Thank you!
4/13/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
LANSING, WV
Gary G|2018 GMC Yukon
Confirmed Service Customer
4/15/2025
I bought my vehicle there, because of a good service department.
4/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BEAVER, WV
Charles R|2016 GMC 1500 Sierra
Confirmed Service Customer
4/16/2025
Excellent service. Very prompt.
4/17/2025
Thank you for the great review, Charles! We're so glad you were happy with our prompt and excellent service. It was a pleasure working with you!
RUPERT, WV
Larry B|2019 Buick Encore
Confirmed Service Customer
4/21/2025
We were told that a part we needed placed on the car could be done this past Saturday with our oil change. We get there and was told they couldn’t do it. Only a person was available to do the oil change and then the guy that checked is in stated this happens all the time for Saturday’s. Stop telling people you can do things on Saturday and we get there, an hour away, and then “oh we can’t do that today.” Had to reschedule for another appointment and another hour back up there.
4/24/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SMITHERS, WV
Warren B|2020 GMC Terrain
Confirmed Service Customer
4/23/2025
Too expensive and charged a fee for using a credit card.
4/29/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MOUNT NEBO, WV
Thomas C|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
4/25/2025
Great from start to finish. Couldn't have asked for better. I have a GM vehicle but would bring any make here.
4/26/2025
Thank you for the positive review! We’re happy to hear your experience was great from start to finish, and we’d be happy to take care of any make in the future. Wishing you a fantastic day!
ROCK CREEK, WV
Troy M|2025 GMC Sierra 1500
Confirmed Sales Customer
4/16/2025
Easy to deal with, friendly people, sale staff going out of there way to make you comfortable 😀
Charles Curthbertson
4/17/2025
Wow, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!
Beaver, WV
David N|2023 GMC Sierra 1500
Confirmed Service Customer
4/22/2025
Always friendly and respectful
4/23/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dutch Miller's Beckley Auto Mall. We're looking forward to your next visit with us!
BECKLEY, WV
Robert M|2025 GMC Terrain
Confirmed Sales Customer
4/22/2025
Friendly knowledgeable staff. Willing to work with us to accomplish the sale.
ALEX CARTER
4/23/2025
Hi, thank you so much for your high rating. Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
Oak Hill, WV
Michael P|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/23/2025
The salesman was very helpful and knowledgeable and the finance department were also very knowledgeable very polite
Taron Ayers
4/24/2025
Hi, we are so pleased you enjoyed your visit to Dutch Miller's Beckley Auto Mall! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Camp Creek, WV
Heith M|2020 GMC Terrain
Confirmed Service Customer
4/29/2025
Fast and professional service.
4/30/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
Beckley, WV
John S|2020 GMC Acadia
Confirmed Service Customer
4/30/2025
Drew checked me in an as always was friendly and very professional.
5/2/2025
Thank you for the kind words! We're so glad to hear that our staff continues to provide you with excellent service. We’ll be sure to pass along your feedback and look forward to serving you again!
BECKLEY, WV
Larry B|2019 Buick Encore
Confirmed Service Customer
4/30/2025
Air Conditioning went out again for the second time since I bought the car in 2019. My concerns is the quality of the car. Had to replace the condenser. Car is only 6years old and 70,000 miles. Luckily I had purchased the extended warranty or it would have cost me 1,200.00. Trim piece had to be replaced. Just wore out we guess? Another trim piece popped off on the way home. We were able to pop that back on. We live over an hour away.
5/6/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SMITHERS, WV
Freda H|2025 GMC Canyon
Confirmed Sales Customer
4/30/2025
We called and done the deal over the phone and then they brought it to us, great service
Corey Bowles
5/2/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
Gilbert, WV
Roy K|2024 GMC Sierra 1500
Confirmed Service Customer
4/30/2025
Friendly and pretty fast less than an hour from appointment time for an oil change and tire rotation.
5/2/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
COAL CITY, WV
Donna D|2024 GMC Terrain
Confirmed Service Customer
5/12/2025
They were fast, and their service is excellent,but when I got in my car the overhead liner had black grease on it where a mechanic had put his dirty hand. I had to come home and clean that off!
5/14/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Beckley, WV
Charles T|2025 GMC Sierra 1500
Confirmed Service Customer
5/12/2025
Came into the service department and was met by a smiling face...always a bonus! They were ready for me and took over. Got my truck back into the shop immediately. Service, oil change and tire rotation. I was out in an hour or less, and the service writer was again very pleasant and sent me out with a smile. Good customer service can make up for a lot of short comings, so to be treated that was coming and going is a plus!
5/13/2025
This was such a joy to read—thank you! From the moment you were greeted to the minute you drove off, we’re thrilled you felt taken care of. A smiling face and great service truly go a long way. Let’s keep that “in and out with a smile” tradition going strong!
Ghent, WV
Monica V|2026 GMC Terrain
Confirmed Sales Customer
5/14/2025
The salesman, Dakota Adkins, was superb! So helpful! The finance rep, also a Mr. Adkins, was very efficient!
Dakota Adkins
5/15/2025
We love hearing that both Dakota Adkins and our finance Mr. Adkins made such a great impression! Helpful, efficient, and genuinely invested in your experience—that’s what we aim for. Thanks for letting us be part of your journey!
Rainelle, WV
Herman M|2025 GMC Sierra 2500 HD
Confirmed Service Customer
5/16/2025
Easy and fast
5/17/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
Clear Fork, WV
Kimberly R|2022 GMC 1500 Sierra
Confirmed Service Customer
5/22/2025
Drew at the service desk was helpful, friendly, courteous and informative. Excellent customer service! The detailed records of the service rendered is outstanding!
5/24/2025
Kimberly Riffe, thanks again for taking the time to leave us this information about your recent visit. Thank you again for leaving us this response!
MOUNT HOPE, WV
Bennie H|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/24/2025
Everyone go see Dakota.
Dakota Adkins
5/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
Oceana, WV
Leonard H|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
5/2/2025
It is always a pleasure to deal with Dutch Miller
5/3/2025
Hi, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dutch Miller's Beckley Auto Mall!
BECKLEY, WV
Austin W|2024 GMC Yukon XL 1500
Confirmed Service Customer
5/5/2025
I was immediately greeted when I arrived. My vehicle was taken back in a timely manner and taken care of quickly.
5/6/2025
Hello, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BOLT, WV
Mitchell T|2020 Buick Envision
Confirmed Service Customer
5/23/2025
Took care of in a very timely manner!
5/24/2025
That’s what we’re here for—fast, reliable care that gets you back on the road without delay. Thanks for the great feedback, and we’ll be ready to do it again whenever you need us!
HINTON, WV
Randall D|2015 GMC 1500 Sierra
Confirmed Service Customer
5/26/2025
was timely getting work done
5/27/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
Oak Hill, WV
Jack R|2024 GMC Sierra 1500
Confirmed Service Customer
5/28/2025
Prompt, courteaus and took care of what I asked.
5/29/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
BEAVER, WV
Herbert B|2023 GMC Yukon
Confirmed Service Customer
6/2/2025
Service and Service personnel was great as usual!! Really disappointed in the 3% fee for paying with a credit card!! Understand Mom and Pops locations charging this fee, but Dutch Miller GMC Auto Mall??? All the money you guys make???
6/3/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Mullens, WV
Michael E|2025 GMC Yukon
Confirmed Sales Customer
6/19/2025
I cant express in words how helpful, and pleasant the whole experience was dealing with the entire group. My Sales person Michael Hatfield went over and above, the Managers Larry, Larry, John, and Keith all introduced themselves and offered Refreshments, the finance dept. with Bobbie and Daniel helped ease the challenge of adding an additional Payment, by offering a friendly smile and pleasant atmosphere.
Michael Hatfield
6/20/2025
Wow—thank you for such a glowing and heartfelt review! It’s clear Michael, the managers, and the finance team made a lasting impression, and we’re thrilled the entire experience left you smiling. From start to signature, it’s guests like you who make the effort worth it. Come back anytime—we’ll have refreshments and warm welcomes ready!
Daniels, WV
Michael A|2023 GMC Canyon
Confirmed Service Customer
6/24/2025
oil change done in an timely manner , an recall done also i did not no it needed , thank you , pleased with courtesy of staff , and work done .
6/25/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Bluefield, WV
Linda E|2024 Buick Enclave
Confirmed Service Customer
6/25/2025
Terrific help
6/26/2025
Short, sweet, and very appreciated—thank you! “Terrific help” is what we aim to give every customer, and it means a lot to know we came through for you. Looking forward to helping you again with the same energy and care!
BECKLEY, WV
Gerald H|2023 GMC Acadia
Confirmed Service Customer
6/29/2025
Never had a problem there. You guys are like family. Thanks for the great service!
6/30/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Dutch Miller's Beckley Auto Mall
Beckley, WV
Heather M|2025 GMC Acadia
Confirmed Sales Customer
7/1/2025
Great experience dealing with with Charlie.
Charles Curthbertson
7/2/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
Shady Spring, WV
Julie H|2026 GMC Terrain
Confirmed Sales Customer
7/1/2025
Mike was amazing to work with. It was really quick and easy. We bought the new 2026 terrain. He helped us thru each step explained thing thoroughly. And once purchased he paired my phone to the car and showed me all the features of the car. It was close to closing time, but that didn’t matter he continued to do his job and did it well thank you Dutch Miller. Beckley auto
Michael Hatfield
7/2/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Dutch Miller's Beckley Auto Mall! We sincerely value your business and look forward to your next visit. Take care!
Alderson, WV
Haven S|2026 GMC Terrain
Confirmed Sales Customer
7/12/2025
Everyone was super helpful! Dakota was able to help me get a good monthly payment on my new Terrain. I love it!! He also helped my husband with his GMC Sierra a few years ago! Great service and people who want to help you get a great deal!
Dakota Adkins
7/13/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit! Best wishes, Dutch Miller's Beckley Auto Mall
Cool Ridge, WV
Drew S|2025 GMC Acadia
Confirmed Service Customer
7/14/2025
Excellent work
7/15/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Dutch Miller's Beckley Auto Mall and we hope to see you again soon!
Shady Spring, WV
Freddie L|2025 GMC Acadia
Confirmed Sales Customer
7/14/2025
Our salesman Cory Bowles is very helpful he’s always there to answer any questions that we have
Corey Bowles
7/15/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Dutch Miller's Beckley Auto Mall! We sincerely value your business and look forward to your next visit. Take care!
Lynco, WV
Marvin J|2022 GMC Yukon
Confirmed Service Customer
6/20/2025
Drew is the best and know the most in your service department and brian Bailes is simply the best at customer satisfaction
6/21/2025
Drew and Brian will be thrilled to read your kind words! It’s not every day that two rockstars get recognized in one review, and we couldn’t agree more—they’re the best at what they do. Thanks for the shoutout! We’re always here to keep the excellence going.
Beckley, WV
John C|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
7/2/2025
No issues
7/3/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
BEAVER, WV
Brenda M|2023 GMC Terrain
Confirmed Service Customer
7/5/2025
Everyone was very nice and got the work done on my car quick
7/6/2025
Thanks a bunch! We're delighted to know our team made your visit quick and pleasant. Friendly faces and fast service—that’s our promise to you. Catch you next time your car needs some TLC!
Beckley, WV
Karen F|2021 Buick Envision
Confirmed Service Customer
7/14/2025
Explained the issue of noise under the car and explained that it was an easy fix and that all other undercarriage components were in excellent condition and as soon as they replaced the defective part that everything would be in working order. Also had oil change and tire rotation. Noticed that the door button would not open the door unless I used the key fob. Not sure what has happened for other than the service for oil change and repair of undercarriage item then resetting of the oil percentage control nothing else was done. Still having to use the key fob to open door and may go to settings and reset to factory settings to see if this corrects the problem.
7/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SHADY SPRING, WV
Kimberly B|2025 GMC 2500HD Sierra
Confirmed Sales Customer
7/17/2025
Customer service excellent
John Forinash
7/18/2025
Hi there, thank you for taking the time to leave a review for us at Dutch Miller's Beckley Auto Mall. We're happy we could meet your expectations! Have an amazing day!
Beckley, WV
Charles L|2025 GMC Sierra 1500
Confirmed Sales Customer
8/14/2025
I had a very nice experience purchasing my new truck at your dealership. John Forgnash and the entire sales staff as well as the finance department were great to work with. This is the second vehicle I have purchased from you and the service is why I came back this time. In business it takes a total team effort so I must also mention the great job Tracy has always done for me in your service department. You are blessed with outstanding people please take good care of them !!
John Forinash
8/16/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Charles! We look forward to helping again in the future. Take care!
OAK HILL, WV
Gary M|2025 GMC Sierra 1500
Confirmed Sales Customer
7/15/2025
This dealership made purchasing a vehicle so easy and truly pleasant.. the professionalism of Keith Coffman and Michael Hatfield was first class .. from the time I walked in the door until I drove off the lot with a new 2025 GMC Sierra.. I have purchased many vehicles in my life but this was by far the best experience..
Michael Hatfield
7/16/2025
We’re honored to be part of your best car-buying experience yet—Keith, Michael, and the team are proud to have made your 2025 Sierra journey feel exciting, easy, and unforgettable from start to keys-in-hand.
PEMBERTON, WV
Elgin L|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
7/29/2025
These guys at Dutch Miller in BECKLEY WV are the best in the business, the service department guys and the sales team words can’t describe how great they really are!!!
Michael Hatfield
7/31/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
Glen Daniel, WV
Brent M|2026 GMC Terrain
Confirmed Sales Customer
7/29/2025
Way quicker than any other dealership I’ve been to
Charles Curthbertson
7/31/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Meadow bridge, WV
David H|2019 GMC Yukon
Confirmed Service Customer
7/31/2025
Vehicle was serviced and taken care of and I didn't have to wait but just a few minutes.
8/1/2025
We're thrilled your vehicle was taken care of promptly and efficiently! We know your time matters, and getting you back on the road quickly is a win we always aim for—because convenience should never be a compromise.
SOPHIA, WV
Jordan E|2025 GMC 1500 Sierra
Confirmed Sales Customer
8/13/2025
Great experience! Quick, easy, & simple!
Corey Bowles
8/14/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Comfort, WV
Kermit F|2023 GMC Sierra 1500
Confirmed Service Customer
8/15/2025
Stacy was great
8/16/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SLATYFORK, WV
Johnny D|2025 GMC Sierra 1500
Confirmed Service Customer
8/18/2025
everything went as it should and in a timely manner
8/20/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Surveyor, WV
Sherri G|2024 GMC Yukon
Confirmed Service Customer
8/18/2025
The staff is friendly, knowledgeable, and provide great customer service.
8/20/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Lewisburg, WV
Thomas M|2023 GMC Acadia
Confirmed Service Customer
8/14/2025
Fast service. Only took about 45 minutes for my oil change, tire rotation and 22,500 check up.
8/16/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
Beckley, WV
Wanda W|2024 GMC Acadia
Confirmed Service Customer
8/18/2025
Did not have to wait long for an oil change and tire rotation. Nice lobby to relax in during wait.
8/20/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Dorothy, WV
Sonya F|2026 GMC Acadia
Confirmed Sales Customer
8/21/2025
My sales person, John Forinash was excellent in customer care. I told him some of the features I was looking for and he showed me several different cars to choose from. He was extremely knowledgeable and made me feel reassured with my choice. He even took the time to walk me through all the new features on my vehicle until I was comfortable. The process was easy from beginning to end. Everyone there was friendly and helpful. Definitely would recommend to others.
John Forinash
8/22/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Dutch Miller's Beckley Auto Mall! We sincerely value your business and look forward to your next visit. Take care!
Shady Spring, WV
Dale G|2026 GMC Terrain
Confirmed Sales Customer
8/22/2025
We really appreciated Chommy Ayers working with us to find the vehicle we wanted and in our price range. He kept us updated and called when vehicles came in so we could come check them out.
Jaquan Ayers
8/23/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Fairdale, WV
Larry M|2026 GMC Terrain
Confirmed Sales Customer
8/26/2025
The salesperson was excellent, he showed me my options in cars after asking a few questions and sttod back to let me look with no pressure. That made for a good first impression. His help throughout the process after I had made my decision was on point. The finance department walked me through my options and was quick and efficient.
Taron Ayers
8/27/2025
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hinton, WV
Theodore J|2012 Buick Enclave
Confirmed Service Customer
8/27/2025
Fine...timely and courteous.personel forthcoming on all questions. The wait was reasonable. No reason to complain. ,😁
8/28/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HINTON, WV
James C|2024 GMC Sierra 1500
Confirmed Service Customer
9/14/2025
Great service
9/15/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
Crab Orchard, WV
Jacqueline W|2026 GMC Terrain
Confirmed Sales Customer
8/19/2025
Whole process went smooth. Salesman was knowledgeable and helpful.
Charles Curthbertson
8/21/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Midway, WV
Francie M|2022 Buick Encore GX
Confirmed Service Customer
8/22/2025
I really appreciate the professionalism and kindness of the service department. I know when I come here I'll be given the best service for my car EVERY SINGLE TIME!!! Thanks so much to the service department!! Btw I could go to closer dealerships to have my car serviced but it's the PEOPLE who keep me coming back!
8/24/2025
Wow, we're glad you had such a wonderful experience with us! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We look forward to helping again in the future. Best wishes, Dutch Miller's Beckley Auto Mall
OAK HILL, WV
Redawna H|2026 GMC Terrain
Confirmed Sales Customer
8/26/2025
Charlie was awesome
Charles Curthbertson
8/27/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
Fayetteville, WV
Herbert C|2026 GMC Terrain
Confirmed Sales Customer
9/2/2025
We had a great experience with Dutch Millers GMC dealership. I would like to recommend them to anyone who is in the market for a new vehicle. Ask for Charlie he helped us and did a remarkable job, also he was so pleasant and easy to talk too!!
Charles Curthbertson
9/3/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. Your recommendation means so much to us and we're so happy to have earned it. We sincerely value your business and look forward to your next visit. Take care!
Oceana, WV
Troy M|2025 GMC Sierra 1500
Confirmed Service Customer
9/17/2025
Took care of the issue with no problems fast and friendly service employees.
9/18/2025
We’re glad we could take care of your issue quickly and with friendly service. Providing fast, hassle-free support is always our goal, and we’ll be here to do it again whenever you need us!
Beaver, WV
Samuel D|2026 GMC Sierra 1500
Confirmed Sales Customer
9/18/2025
Excellent salesman in Dakota made my purchasing experience relaxed and easy and I was in and out much quicker than previous experiences.
Dakota Adkins
9/19/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Charleston, WV
Lucky B|2020 GMC 2500HD Sierra
Confirmed Service Customer
10/8/2025
Great service
10/9/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
FAYETTEVILLE, WV
Larry H|2024 GMC Canyon
Confirmed Service Customer
9/23/2025
From the sales department, service and parts they always go above and beyond to make sure my needs are met in a timely manner . 5star all the way
9/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Mount Hope, WV
Vernon P|2025 GMC Sierra 1500
Confirmed Sales Customer
9/24/2025
John Fornash sold me two cars. He is so professional. He made us feel like we were a very important customer.
John Forinash
9/25/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Cool Ridge, WV
James A|2024 GMC Terrain
Confirmed Service Customer
9/26/2025
excellent service !
9/27/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
Jumping Branch, WV
Kris C|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/27/2025
Very nice people to deal with
Dakota Adkins
9/28/2025
Hi, we're happy you found our staff to be nice to deal with during your experience here at Dutch Miller's Beckley Auto Mall. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Alkol, WV
Larry H|2024 GMC Canyon
Confirmed Service Customer
10/8/2025
As usual, top notch. Will always attempt to work you in on short notice and get right on the job without hesitation. Highly recommend
10/9/2025
Thank you for your continued trust and kind words! We’re thrilled to hear that our team consistently provides you with top-notch service. It’s always a pleasure to serve you, and we look forward to assisting you again soon!
Mount Hope, WV
Angela W|2024 GMC Yukon
Confirmed Service Customer
10/13/2025
Staff was very friendly/helpful. Vehicle maintenance was completed on schedule.
10/14/2025
Hi, thanks for your praise and kind comments about our staff! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Beckley, WV
Susan P|2025 GMC Yukon
Confirmed Sales Customer
10/15/2025
Tyran was the best I told him what I was looking for and he came Through the absolute best salesman
Taron Ayers
10/16/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Camp Creek, WV
Sonya F|2026 GMC Terrain
Confirmed Sales Customer
10/16/2025
I came into your dealership looking for a bigger car. Ended up with a GMC Acadia. I was skeptical of the size but thought I would get used to it. My salesman, John Forinash, sensed my worry I guess because he continued to correspond with me weekly after the sale. I was still not super comfortable in the vehicle after several weeks, so he urged me to come in and talk with him and maybe look at the next size down. He said he wanted me to be happy with my purchase and would do whatever he could to ensure that I was. I went and talked with him, looked at a few other vehicles, and left there with a 2026 GMC Terrain. I am much more comfortable driving, love the color, and could not be more pleased.
John Forinash
10/17/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
Shady Spring, WV
Steven K|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/8/2025
Always a pleasure to do business at Dutch Miller Dealership in Beckley’s.
Michael Hatfield
10/9/2025
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
Beckley, WV
Zoey A|2025 Buick Envista
Confirmed Service Customer
10/8/2025
Great service
10/9/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
Princeton, WV
Kermit F|2026 GMC Sierra 1500
Confirmed Sales Customer
10/9/2025
Took to long. Got took
Taron Ayers
10/10/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SLATYFORK, WV
Mary H|2017 Buick Envision
Confirmed Service Customer
10/17/2025
The crew is Always courteous, kind, professional. Trust your service.
10/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GHENT, WV
Martha W|2025 GMC Sierra 1500
Confirmed Service Customer
10/20/2025
I hit a deer, we drove the truck when my engine light came on in the dash and the oil gauge started moving. The truck was taken to Dutch miller, I asked for deep diagnostic. I spoke to Drew at least three times with my request that i needed for my insurance company. What I got back was a statement on my bill that said “Minor Diagnosis” and short sentence stating 1. Full of oil full of coolant no leaks. Let truck run for a bit. Ok I paid 171.53 for that which is not a deep diagnostic. Talked to Drew again and where is the report what was listed on the bill is the report. I asked to speak to the Manager Mike about what is this, service checked the oil, coolant and let the truck run for a bit. Is this what I paid 171.53 for, Drew could have explained what they really did. I will not go back to Dutch Miller for service nor will I buy another vehicle from them.
10/21/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
Gap Mills, WV
Herman M|2026 GMC Terrain
Confirmed Sales Customer
10/21/2025
Satisfied
Corey Bowles
10/22/2025
Hi there, your satisfaction is our top priority. If you're ever in need of more help, please let us know!
Clear Fork, WV
James H|2025 GMC Sierra 1500
Confirmed Service Customer
10/21/2025
The work was completed on time and well done. The staff is a pleasure to work with.
10/22/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
Beaver, WV
James F|2024 GMC Yukon XL 1500
Confirmed Service Customer
10/28/2025
Mechanic left grease all over my drivers seat. Why don't you cover leather seats like other dealers do? It was 0730 on a Monday morning, why wasn't he wearing a clean uniform? He left my screen on a maint. mode and I like to never got it back to normal. If I ask questions about the screen, I'm told to watch you tube for an answer. Your staff act like they're doing me a favor. Not very verbal when asked a question. A poor atmosphere. I had a fog light not working previously and the mechanic just installed a whole new fixture, and when it didn't fix it, said the cable harness was bad. I asked if he checked to see if it had power on it and he just said no. The wiring harness was replaced with labor almost 5 times the cost of the cable. I took the old cable and had it checked. It could have been easily repaired. It is a shame all we seem to have to day is parts changers for trouble shooters. I'm a retired Air Line Pilot and I don't take lightly mechanics like this after my 30 years of dealing with aircraft maint. I bought my Yukon from you and was considering trading up to a Denali but it is unlikely I will do further business with your facility. I'm used to a friendlier atmosphere that wants it's customers to come back. My money spends anywhere. You will find out eventually that it is easier to keep a customer than get a new one in the door. I don't think Dutch Miller ran his original business like this model. He being a pilot in WWII and knowing what proper maint. meant along with people having an attitude of pleasing a customer. On a friendlier note. Your parts room people are friendly and accommodating. Hats off to them.
10/29/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
Glade Springs, WV
George H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/29/2025
I received service to my truck in a timely and efficient manner. Also I was kept aware of the progress of the engine service and replacing the front and rear brakes.
10/30/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SHADY SPRINGS, WV
Herbert B|2023 GMC Yukon
Confirmed Service Customer
10/30/2025
Drew at Beckley Auto Mall has excellent customer service skills. Back and forth with me via text messages letting me know the status and what I needed for my vehicle.
10/31/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Mullens, WV
Robert W|2021 GMC 1500 Sierra
Confirmed Service Customer
10/30/2025
Everyone always treats me great !
10/31/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
BEAVER, WV
Herman M|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/10/2025
Satisfied
11/10/2025
Thank you for letting us know you’re satisfied! We’re grateful for your trust and will keep striving to make each visit even more exceptional — because satisfaction is just the start of what we want you to feel when you’re with us.
Clear Fork, WV
Lucky B|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/16/2025
Great folks to work with.
Jaysen Bolen
10/17/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
Fayetteville, WV
Benjamin D|2025 GMC Sierra 1500
Confirmed Sales Customer
10/17/2025
Dakota Adkins made the car buying experience very easy….. and got the deal that I wanted
Dakota Adkins
10/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Jumping Branch, WV
Anthony R|2026 GMC Yukon
Confirmed Sales Customer
10/20/2025
Very clean atmosphere and friendly staff. Dakota, our salesman, was quick to meet us and show us the AT4 we wanted. I liked how he kept saying when you buy this I’ll show you all the features and the way he approached it made us feel like the car was ours from the very beginning. He also was quick on all response times and had our financing lined out very quickly. I can’t brag on him enough. I’m very satisfied overall for sure and would tell anyone looking for a vehicle to go see Dakota!
Dakota Adkins
10/21/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
Princeton, WV
Roy B|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
10/26/2025
I was called for a recall on my truck but was told after I got the truck over there that it had been completed.
10/27/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
GREEN SULPHUR SPGS, WV
Lucky B|2026 GMC Sierra 2500 HD
Confirmed Service Customer
11/5/2025
Great service
11/6/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
Fayetteville, WV
Judith B|2026 GMC Sierra 1500
Confirmed Sales Customer
11/9/2025
Friendly..professional..Great people
John Forinash
11/10/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dutch Miller's Beckley Auto Mall. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
BECKLEY, WV
William B|2026 GMC Sierra 1500
Confirmed Sales Customer
11/12/2025
Was treated with great respect
Dakota Adkins
11/13/2025
Respect and care are at the heart of what we do, and we’re glad you felt that during your visit! We look forward to welcoming you back for another respectful and positive experience.
Welch, WV
Howard M|2015 Buick Encore
Confirmed Service Customer
11/13/2025
I had a major transmission problem with my Buick Encore.I had it transported to Dutch Miller service department. They got on it right away, determined the needs, ordered the parts and had it back to me in just one week!
11/14/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BECKLEY, WV
Angela S|2023 GMC Terrain
Confirmed Service Customer
11/14/2025
Everyone we worked with was professional and pleasant. Our vehicle was serviced in a timely manner. We were disappointed that our 23 GMC Terrain had to have the windshield fluid pump replaced at such a high price. We were not expecting that at all. We've had 10-12 year old vehicles that never had that issue. Very disappointing on a fairly new top of the line vehicle.
11/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Oceana, WV
Sherri M|2025 GMC Yukon
Confirmed Service Customer
11/20/2025
Ease of drop off and pick up as well as quick service
11/21/2025
Hi, we are so happy to read such a great review about Dutch Miller's Beckley Auto Mall! We can't wait to see you again, have a great day.
Daniels, WV
Patricia B|2026 GMC Terrain
Confirmed Sales Customer
11/21/2025
Chuck Bentley possesses excellent customer service skills and genuinely cares about his customers. He is indeed a big asset to this company
Chuck Bentley
11/22/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
Beckley, WV
John M|2025 GMC Yukon
Confirmed Service Customer
11/24/2025
Very professional and respectful of my time
11/25/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Daniels, WV
Bam B|2013 GMC 1500 Sierra
Confirmed Service Customer
12/9/2025
Unbelievable service. Very friendly and service performed very quickly.
12/10/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BECKLEY, WV
Logan M|2023 Buick Encore GX
Confirmed Service Customer
12/26/2025
Quick. Was there 7 minutes. Wouldnt tell me what was wrong or why. Only explanation was the technician said so. Have to call back in 2 weeks to see if a part came in.
12/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Shady Spring, WV
Larry H|2024 GMC Canyon
Confirmed Service Customer
1/1/2026
First class as always . No complaints, other car dealerships should strive to be this professional.
1/2/2026
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
Mount Hope, WV
Cindy P|2026 GMC Terrain
Confirmed Sales Customer
1/1/2026
We Just wanted to say thank to Dillion , and Bobby for all your help with our new 2026 GMC Terrain elevation on December 30th, 2025. We really appreciate how Dillion took the time to explain everything about the car and made my husband and me comfortable purchasing it. We are so thankful for your patience and professionalism. David and Cindy Phillips
Dillon Burnside
1/2/2026
Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Cindy! We are always more than happy to assist you if anything else comes up. Take care!
Daniels, WV
Eric W|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/6/2026
Was great to be able to buy locally.
Brent Smith
1/7/2026
Hi there! We're so happy we were able to help you out! We're looking forward to your next visit with us!
Daniels, WV
Robert M|2026 GMC Acadia
Confirmed Sales Customer
1/8/2026
Sales rep was knowledgeable and personable. Finance staff were great. This is our 3rd buying experience in 2 years with this dealership and this was the quickest deal by far
Hayden Edwards
1/9/2026
We truly appreciate your loyalty and thoughtful feedback. It’s wonderful to hear this was your quickest and smoothest experience yet, and we look forward to many more.
Oak Hill, WV
Bryan L|2024 GMC Sierra 1500
Confirmed Service Customer
11/17/2025
This is the second time I brought my 2024 GMC Sierra into the dealership for an automatic transmission shutter. The first time a diagnostic update was done, didn't help the shutter. The second visit, a transmission fluid change was performed, still has the cab rattling shutter. I'm going to contact the dealership again for the next step resolution.
11/18/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SHADY SPRING, WV
Lisa M|2026 GMC Yukon XL 1500
Confirmed Sales Customer
11/18/2025
Easy to deal with
John Forinash
11/19/2025
We appreciate your kind words—being easy to work with is exactly the experience we love delivering, steady and straightforward from start to finish.
SHADY SPRING, WV
Charles T|2025 GMC Sierra 1500
Confirmed Service Customer
12/10/2025
Weather was bad so i was a late arrival. Drew Stepkowski got me in and made sure that ALL items on my list were checked off and had me out sooner than expected.
12/11/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Ghent, WV
Wayne M|2026 GMC Terrain
Confirmed Sales Customer
12/31/2025
Everyone was very friendly and helpful
Jaquan Ayers
1/1/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're looking forward to your next visit with us!
Hinton, WV
Stuart I|2026 GMC Sierra 1500
Confirmed Sales Customer
1/1/2026
Awesome experience. Fast, accurate, and professional. Great job. Thank you
Titus Carr
1/2/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Pittsburgh, PA
Michael A|2026 GMC Canyon
Confirmed Sales Customer
1/1/2026
was well treated , too time to work with me . explained vehicle features with me , do recommend this dealer.
Corey Bowles
1/2/2026
Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Bluefield, WV
James I|2019 GMC Acadia
Confirmed Service Customer
1/6/2026
Friendly and informative and excellent service.
1/7/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Beaver, WV